Refund Eligibility

Refunds for course enrollment fees are available under the following circumstances: If the course is canceled by SpyderAuth Security LLP, you will be entitled to a full refund of the enrollment fee. If you withdraw from the course before the start date, you may be eligible for a partial refund, subject to an administrative fee. No refunds will be issued for withdrawal requests received after the course has commenced.

Refund Process

To request a refund, please contact us using our “Contact-Us form” with your enrollment details, or you can directly write to us at security@spyderauth.com. Refunds will be processed within 4 days of receiving your request, using the original payment method.

Non-Transferable

Refunds are non-transferable and will be issued only to the individual who made the original payment for course enrollment.

Refund Exceptions

No refunds will be issued for course materials or resources accessed during the course.

Refunds will not be provided for individuals dismissed from the course due to violations of the code of conduct or academic dishonesty.

Policy Updates

We reserve the right to update or modify this refund policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review this policy periodically for updates.

Contact Information

For any questions or concerns regarding our Refund Policy, please contact our customer support at:

Effective Date

This Refund Policy is effective as of  21/11/2024. We reserve the right to modify this policy at any time. Any changes will be posted on our website.